False Building Reports in NYC
July 1, 2008 by benjamin lipmanTake these three and mix
1) A few years ago, Mayor Bloomberg instituted the 311 system here in NYC. One call to rule them all. Basically, any problem with any city agency could be routed through that one phone number. Just call 311. It’s a great system. Gotta love Mayor Mike for this one.
2) The falling cranes in NYC have put the Department of Buildings on high alert. Not only do city inspectors make more rounds but complaints are taken more seriously, stop work orders are issued more frequently, and offenses that in the past would be allowed to be corrected while construction was on-going are now being used to shut down sites. Zero tolerance.
3) Neighbors hate construction noise and dirt. NIMBY in NYC is everywhere because the city is so compact and construction is a constant. Talk to anyone on a construction site. They’ll tell you about being yelled at, spit on, or even getting calls to their home numbers. Some people are whacked. The construction guys are just doing their jobs, of course. But NIMBY is NIMBY and NYC has its share of crazies.
The combination of these three is leading to the filling of false building reports. No, I can’t prove it. But it’s obvious. Neighbors call 311 and make some complaint to the DOB. It’s an easy call with 311. The DOB needs to follow up on each and every one of them and maybe will find something in the meantime.
How do I know?
The calls are logged and tracked. Here’s an example for the Related project in my neighborhood.
And some of the complaints are patently false. How can I be sure? Some of the complaints are for after-hours work — the call time is logged on the complaint by the DOB. Just the time I’m walking the dog and the site is quiet and no one is there. It’s a BS complaint, pure and simple, meant to get inspectors to the site. A waste of everyone’s time.
Or you get one of these beauties:
HIGH RISE APT BUILDING IS BEEN ERECTED AND STRUCTURALLY IS DOES NOT LOOK STABLE. PLSE INVESTIGATE
Basically, some person who has never been an engineer or probably even yet mastered the art of Lincoln Logs is calling the DOB to complain how the building doesn’t look stable. To their extremely untrained eye. Nice.
And of course, the DOB has to investigate. Imagine if they didn’t and a crane fell down. So off they must go.
Much like the fire department must answer that fire call.
So what percentage of these call-in complaints are pissed off neighbors? Who knows. I can’t find word one about the DOB or anyone else actually looking into this issue. Filling a false police report is a violation of three different NYC statutes: Penal Code Sections 240.50, 240.55, and 240.60 and could be a felony. Filling a false building report? Nada.
Sure, many callers to the DOB may have legitimate complaints and concerns. After-hours and illegal construction is a serious problem. Even the 76 year old lady can recognize when workers show up at 5am and start hammering away.
But I can’t see why on earth the DOB would take some average person’s engineering opinion. What does an unstable building look like to the average person? It’s like me calling up the hospital after I walk through and saying the cardiac surgeon is doing it wrong. Um, WTF? Would the hospital actually take me seriously and send someone to inspect and observe?
There has to be a penalty for filling a false report. Chronic offenders should be noted. I would bet that more than 50% of the complaints are from just a handful of people calling over and over. These false alarms need to be weeded out. it hurts the integrity of the systems, wastes inspectors time, and endangers lives with the wild goose chases.
It’s a whacked world we live in. end rant.








